Shop Policies

Shipping Policy

Orders are processed within 1–3 business days.
Standard shipping (3–7 business days US only).
Tracking numbers provided when available.
Not responsible for postal delays, damage, or loss after shipment.

Return & Refund Policy

No returns, refunds, or exchanges.
Only wrong or damaged items (due to our error) will be replaced if reported within 7 days of delivery.
Must include order number and clear photo of the product.

Payment Policy

All payments are due in full at checkout.
Payments processed through PayPal or other secure methods.

Privacy & Data Use
We respect your privacy and never share personal information except as needed to fulfill orders. Payment information is processed securely by third-party services (e.g., PayPal).

Customer Service
For questions or order concerns, contact:
📧 mjp@michaeljacksonpulski.com
⏰ Response time: 24–48 hours on business days